Site Policy

Public offer agreement

General provisions

1.1. This agreement is an official offer of the individual entrepreneur "Rudenko Valeria Oleksiivna", hereinafter referred to as the "Seller", to conclude a Contract for the purchase and sale of goods remotely, i.e. through the Online Store, hereinafter referred to as the "Agreement", and places a Public Offer (Proposal) on the official website of the Seller " https://www.happyriod.com (hereinafter referred to as the "Website").

1.2. The moment of full and unconditional acceptance by the Buyer of the Seller's offer (acceptance) to conclude an electronic contract for the purchase and sale of goods is considered the fact of payment by the Buyer for the order under the terms of this Contract, within the terms and at the prices specified on the Seller's website.

Concept and definition

2.1. In this offer, unless the context otherwise requires, the following terms have the following meanings:

• "Goods" – goods specified in the catalog on the seller's website, of certain models and sizes, which are medical devices;
• "Online store" - in accordance with the Law of Ukraine "On Electronic Commerce", a means for presenting or selling goods, work or services by means of an electronic transaction.
• "Seller" is a company that sells goods presented on the website.
• "Buyer" - an individual who has concluded an Agreement with the Seller on the terms set out below.
• "Order" – selection of individual items from the list of goods, indicating the model and size selected by the Buyer when placing the order and making the payment.

Subject of the contract

3.1. The Seller undertakes to transfer the Goods to the Buyer, and the Buyer undertakes to pay for and accept the Goods under the terms of this Agreement. This Agreement regulates the purchase and sale of goods in the Online Store, including:

• voluntary choice by the Buyer of goods in the Online Store;
• independent placement of an order by the Buyer in the online store;
• payment by the Buyer of an order placed in the online store;
• processing and delivery of the order to the Buyer in ownership under the terms of this Agreement.

Order processing procedure

4.1. The Buyer has the right to place an order for any product presented on the Online Store Website and available.

4.2. If the goods are not in stock, the Company Manager is obliged to inform the Buyer (by phone or e-mail).

Order payment methods

Payment for goods can be made in the following ways:

5.1. Payment by cashless payment.

5.2 Payment using payment systems on the site, such as Apple Pay and others.

Order delivery terms

Delivery of goods purchased in the online store is carried out in the following ways:

6.1. Delivery to the Nova Poshta branch – according to the operator's tariff

6.2. Delivery by Nova Poshta courier - according to the operator's tariff

6.5. Delivery by Nova Poshta courier abroad - according to the operator's tariff

Together with the order, the Buyer is provided with documents in accordance with the legislation of Ukraine.

Rights and obligations of the parties:

7.1. The Seller has the right to unilaterally terminate the provision of services under this Agreement in the event of the Buyer's violation of the terms of this Agreement.

7.2. The Buyer is obliged to timely pay for and receive the order under the terms of this agreement.

7.3. The Buyer has the right:

• place an order in the online store;

• require the Seller to fulfill the terms of this Agreement.

Responsibility of the parties

8.1. The parties are liable for failure to fulfill or improper fulfillment of the terms of this agreement in accordance with the procedure provided for by this agreement and the current legislation of Ukraine.

8.2. The Seller is not responsible for:

• for a minor discrepancy in the color scheme of the product, which may differ from the original product solely due to different color rendering of personal computer monitors of individual models;
• for the content and truthfulness of the information provided by the Buyer when placing an order;
• for delays and interruptions in the provision of Services (order processing and delivery of goods) that occur for reasons beyond its control;
• for unlawful actions committed by the Buyer using this access to the Internet;

for the transfer by the Buyer of his network identifiers - IP, MAC address, login and password to third parties;

8.3. The buyer, using the access to the Internet provided to him, is independently responsible for the damage caused by his actions (personally, even if another person was under his login) to persons or their property, legal entities, the state or moral principles.

8.4. In the event of force majeure circumstances, the parties are exempted from fulfilling the terms of this agreement. For the purposes of this agreement, force majeure circumstances mean events of an extraordinary, unforeseen nature that exclude or objectively impede the performance of this agreement, the occurrence of which the Parties could not foresee and prevent by reasonable means.

8.5. The Parties shall make every effort to resolve any disagreements exclusively through negotiations.

Other conditions

9.1. The online store reserves the right to unilaterally make changes to this agreement subject to its prior publication on the website. https://www.happyriod.com.

9.2. The online store is created to organize a remote method of selling goods via the Internet.

9.3. The Buyer is responsible for the accuracy of the information specified when placing an order. At the same time, when accepting (placing an order and subsequent payment for the goods), the Buyer gives the Seller his unconditional consent to the collection, processing, storage, and use of his personal data, within the meaning of the Law of the Republic of Lithuania "On the Protection of Personal Data".

9.4. Payment by the Buyer of an order placed in the Online Store means the Buyer's full agreement with the terms of the purchase and sale agreement (public offer).

9.5. The actual date of the electronic agreement between the parties is the date of acceptance of the terms, in accordance with Article 11 of the Law of Ukraine "On Electronic Commerce".

9.6. Using the Online Store resource to preview the product, as well as to place an order, is free of charge for the Buyer.

9.7. The information provided by the Buyer is confidential. The online store uses information about the Buyer solely for the purposes of processing the order, sending messages to the Buyer, delivering goods, making mutual settlements, etc.

Return of goods

10.1. The goods listed on the website are medical products. The goods are checked for quality before shipment, so all shipped goods are of high quality.

10.2. In accordance with the Resolution of the Cabinet of Ministers of Ukraine No. 172 of March 19, 1994, personal hygiene products (including menstrual underwear, cups, pads, underwear, intimate cosmetics) of proper quality are not subject to exchange or return.

Return Only goods of inadequate quality (poor quality goods) can be returned. To do this, it is necessary to present a payment document for their purchase, and a quality report issued by a subordinate laboratory of the territorial body of the State Medical Service and/or an authorized laboratory.

10.3. Incorrectly specified by the Buyer when ordering a product, its model or size is not a reason to consider the product of inadequate quality. There is a size chart on the page of each product.

Contract validity period

11.1. An electronic contract is considered concluded from the moment the person who sent the proposal to conclude such a contract receives a response on the acceptance of this proposal in accordance with the procedure specified in Part Six of Article 11 of the Law of Ukraine “On Electronic Commerce”.

11.2. Before the expiration of the term, this Agreement may be terminated by mutual consent of the parties until the actual delivery of the goods, by returning the funds.

11.3. The Parties have the right to terminate this Agreement unilaterally, in the event of failure by one of the Parties to fulfill the terms of this Agreement and in cases provided for by the current legislation of Ukraine.